Privacy LitigationWiretapping Laws

Florida Wiretapping Lawsuits Are Rising. How Does the Law Compare to CIPA?

Website wiretapping lawsuits are growing in Florida. Like the California Invasion of Privacy Act (CIPA), the Florida Security of Communications Act requires the consent of every party to a communication. Unlike CIPA, it lets plaintiffs recover attorney fees and punitive damages on top of statutory damages. Many of the new cases involve health-related searches on healthcare websites and messages typed into website chats.

Published October 29, 2026

Summary

Florida's wiretapping law has no private pen register claim, the theory behind many recent CIPA suits, so Florida cases have to allege that the contents of a communication were intercepted. After courts dismissed session replay claims in 2021, federal judges in Orlando and Tampa allowed claims over tracking tools on healthcare websites to proceed in 2025 and 2026. Since then, businesses have faced more lawsuits under the law, along with demand letters and small claims suits over website chats that push them toward quick settlements. I recommend that businesses with visitors in Florida look closely at their search bars, forms, and chat features, especially where visitors may share sensitive information, because Florida claims often depend on what visitors type or search for.

What Is Florida's Wiretapping Law?

The Florida Security of Communications Act (FSCA) is Florida's wiretapping law, which prohibits intentionally intercepting a wire, oral, or electronic communication. It was enacted in 1969 and modeled on the federal Wiretap Act, which is part of the Electronic Communications Privacy Act (ECPA). Florida courts often look to federal decisions when they interpret the provisions the two laws share. Plaintiffs argue that it covers what visitors send to websites, such as searches, form entries, and chat messages.

CIPA is the California wiretapping law that plaintiffs have used against website tracking for years. Like CIPA, the FSCA is an all-party consent law. It makes an interception lawful when "all of the parties to the communication have given prior consent," according to section 934.03. In contrast, the federal Wiretap Act requires the consent of only one party, which, in web tracking cases, is usually the website itself.

The FSCA lets individuals sue for actual damages, with a minimum of $100 a day for each day of violation or $1,000, whichever is higher. Section 934.10 also allows punitive damages and a "reasonable attorney's fee." A claim must be filed within two years after the plaintiff first has a reasonable opportunity to discover the violation.

How Does Florida's Law Compare to CIPA and the ECPA?

Plaintiffs often cite more than one of these laws in the same complaint. The table compares the provisions that most affect website tracking claims:

ProvisionFlorida (FSCA)California (CIPA)Federal (ECPA)
ConsentAll partiesAll partiesOne party
Statutory Damages$100 a day or $1,000$5,000 per violation$100 a day or $10,000
Fee AwardsYesNoYes
Pen Register LawsuitsNoUntil 2027No

Based on the Florida, California, and federal statutes, as of October 2026.

The biggest difference for website claims involves pen registers, which record addressing information, such as an IP address, rather than the contents of a communication. Florida's pen register law and its federal counterpart make using one without a court order a crime, but neither lets individuals sue over it. Many recent California lawsuits rely on CIPA's pen register claim. SB 690 will leave that claim to the California Attorney General starting January 1, 2027.

This means that Florida claims have to allege that the contents of a communication were intercepted. Private CIPA claims will largely depend on the same requirement once SB 690 takes effect, so the two states' litigation may start to look more alike. SB 690 itself does not change Florida law.

Florida's statutory damages are usually lower than CIPA's $5,000 per violation. However, the FSCA adds punitive damages and attorney fees, which CIPA's damages provision does not include. Fee awards may make smaller individual claims worth filing.

How Have Florida Courts Ruled on Website Tracking?

An earlier wave of Florida website claims, in 2021, targeted session replay tools, which record how visitors move through websites. A Florida state court dismissed one of these claims in June 2021, finding that mouse clicks, keystrokes, and pages viewed did "not convey the substance or meaning of any message," as a later federal order summarized. Several federal courts in Florida later applied the same reasoning.

Claims over advertising and analytics tools on healthcare websites have fared better in two recent federal rulings. In March 2025, a federal judge in Orlando allowed a patient's FSCA claim against a health system to proceed. The order distinguished the session replay cases, because the patient alleged that Meta and Google tools received her searches and information about her health conditions, desired treatments, and preferred physicians.

Her federal Wiretap Act claim also proceeded under the crime-tort exception. That exception removes the website's one-party consent defense when an interception is meant to commit a crime or tort. She based it on alleged violations of both the FSCA and HIPAA.

In August 2026, a federal judge in Tampa reached the same result for a health system's use of Google Analytics 4 and Google's DoubleClick advertising tracker. He found that the patients' searches for physicians, conditions, and treatments "plausibly describe the contents" of their communications. He also rejected the 2021 state court's view that website visitors have to show a reasonable expectation of privacy, finding that it applies only to oral communications.

Where Are the New Florida Cases Coming From?

Website tracking complaints under the FSCA have increased in Florida's federal courts in 2026, based on the filings available on CourtListener. Most of those complaints target healthcare or other health-related websites in areas such as dentistry, orthopedics, telehealth, addiction treatment, and hospital care. Others target a restaurant chain, a consumer brand, a real estate website, and a chat software provider. Many pair the FSCA with the federal Wiretap Act.

Florida state courts also hear class actions over website tracking. Earlier in 2026, a national med spa chain and a national waxing chain agreed to settlements of $3.5 million and up to $5 million in cases filed in Hillsborough County over tracking tools that ran on their websites.

Other state court cases are smaller and more numerous. In June 2026, WPBF reported that one plaintiff's attorneys had filed 160 lawsuits since July 2025 alleging that businesses' website chatbots recorded conversations without consent. The attorneys were "at times filing as many as 10 lawsuits in a single day," according to the report. Most of those cases closed without going to trial.

Demand letters have followed the lawsuits. A national defense firm reported in January 2026 that businesses have started to receive letters threatening class actions under Florida's wiretapping law. It also described hundreds of nearly identical small claims suits over website chats, which require a court appearance within a week or two of service. The firm wrote that this pressures businesses "into quick and relatively cheap settlements regardless of the merits."

What Does This Mean for Businesses?

Florida claims depend on whether the contents of a communication were intercepted. That puts the focus on the information that visitors type or search for, such as search terms, form entries, and chat messages, rather than on the presence of a tracking tool alone. The rulings so far involve healthcare websites, where searches can reveal conditions and treatments. Searches on other websites can be just as sensitive, such as a bank customer searching for help with bankruptcy, so the same reasoning can extend to a search bar on many websites.

Many businesses with California visitors already review their websites against CIPA. Both laws require every party's consent before a communication is intercepted, so that review covers much of what Florida claims test. I recommend confirming that the review checks which tools receive search terms, form entries, and chat messages, and whether visitors are told about those tools before they use those features. Search bars, forms, and chat tools that could capture sensitive details deserve the closest attention.

Questions

Is Florida an all-party consent state for website tracking?+

Yes. The Florida Security of Communications Act makes an interception lawful when all of the parties to the communication have given prior consent. Plaintiffs argue that the rule covers communications between visitors and websites, as they do with California's CIPA. In contrast, the federal Wiretap Act requires the consent of only one party, which is usually the website.

Are businesses receiving demand letters under Florida's wiretapping law?+

Yes. In January 2026, a national defense firm said businesses had begun receiving letters that threaten class actions under the law. It also pointed to hundreds of nearly identical small claims suits over website chats. Because a small claims case requires a court appearance within a week or two of service, businesses face pressure to settle quickly rather than investigate the claims.

Can businesses outside Florida be sued under Florida's wiretapping law?+

Yes. The website chat lawsuits that WPBF reported in 2026 target businesses headquartered across the country that do business in Florida through their websites. These claims are generally brought on behalf of visitors in Florida, much as CIPA claims are brought on behalf of visitors in California. Whether a Florida court can hear a claim against a particular out-of-state business is a separate question that depends on the facts.

Briefings are informational and do not constitute legal advice.

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More Briefings

What Is the ECPA, and How Does It Compare to CIPA?CIPA is not the only wiretapping statute being used to litigate website tracking. Some other states have similar laws, and there is also a federal law called the Electronic Communications Privacy Act. It was passed in 1986 and has a lot in common with CIPA. The biggest distinction has to do with consent requirements. Hospital Tracking Claims Survive in Michigan. Is Any State Off Limits?A federal judge in Michigan has allowed patients to pursue wiretapping claims against McLaren Health Care and its Karmanos Cancer Institute over tracking tools on their websites. Michigan has no comprehensive privacy law, and the case does not rely on California's wiretapping statute. Instead, the claims rest on a federal wiretapping law that applies to websites in every state. Med Spa Websites Are Facing Tracking Lawsuits. Is Yours Exposed?Med spas and laser hair removal chains are being named in website tracking lawsuits. A class action filed in Los Angeles in September 2026 alleges that a national chain's consultation questionnaire sent visitors' treatment selections to Meta, TikTok, and other advertising companies. Notably, these websites tend to collect visitors' answers about the treatments they want, which wiretapping claims treat as the contents of a private communication. All Briefings →